Terms & Conditions

I. Registration process

Any queries regarding registration or payment should be sent to info@eithealth.nl

Please note that by registering to the EIT Health Matchmaking you are confirming your attendance at this event and that you agree to pay the registration in full on site at the event. No purchase orders are accepted.

II. Cancellation policy

For the EIT Health Mathcmaking the following cancellation policy applies:

1. Cancellation by a participant

If a participant is not able to attend, he/she has the right to cancel at any time. Each cancellation must be sent to the following e-mail address: info@eithealth.nl with your name, surname, e-mail and phone number. Please ensure that name, surname and e-mail are the same you used when registering to the Matchmaking event. 

2. Cancellation by EIT Health due to the Coronavirus

EIT Health has the right to cancel the EIT Health Matchmaking due to reasons caused by the Coronavirus at any time. Reasons caused by the Coronavirus are:

a) Legal or official orders that prohibit the execution of the EIT Health Matchmaking

b) Legal or official restrictions that aggravate or make it impossible to execute the EIT Health Matchmaking as planned by EIT Health. An aggravation exists in particular if EIT Health, in order to comply with the restrictions, is forced to incur additional financial expenses or due to the restrictions is not able to get key speakers or staff to the EIT Health Matchmaking.

If the EIT Health Matchmaking has to be cancelled due to a reason caused by the Coronavirus, EIT Health plans to convert the EIT Health Matchmaking into an online EIT Health Matchmaking. Therefore, every ticket that enabled the purchaser (i.e. participant) to attend the EIT Health Matchmaking in person will be converted into an online ticket for the online EIT Health Matchmaking. 

If the EIT Health Matchmaking has to be cancelled due to a reason caused by the Coronavirus and there will be also no corresponding online EIT Health Matchmaking, no fee will be incurred by the participant.

3. The participant has the opportunity to prove that EIT Health had lower expenses than the amount that was not refunded or provide evidence that – for any other reason – the refunded amount needs to be increased. Cancellation by EIT Health due to reasons other than the Coronavirus

In the case of orders or restrictions corresponding to paragraph 2 lit. a) or b) for reasons other than the Coronavirus, the regulations in paragraph 2 shall apply accordingly.

However, in derogation of paragraph 2, each participant concerned keeps his/her registration, which is automatically valid for the next EIT Health Matchmaking. Should a participant be prevented from attending this next EIT Health Matchmaking for scheduling or any other reasons, the participant has the right to cancel at any time. In this case, the participant will not incur the participation fee.

4. Refund process

In case of a cancellation, the participant, who is entitled to a refund, can expect the refund within twenty (20) business days from the date EIT Health receives the cancellation notice. All refunds will be refunded to the original payment type.

5. Choice of law clause

The contract existing between EIT Health and the participant shall be governed by the laws of the Federal Republic of Germany, subject to mandatory international private law provisions, excluding the UN Convention on Contracts for the International Sale of Goods. If the participant is a consumer and has his habitual residence outside Germany, he or she shall retain protection under the relevant provisions of the country of residence, which may not be deviated from by agreement.