FAQs & User Guides

The below FAQs are split into four sections to help answer the most commonly asked questions we receive. You can then find find some useful videos to help you make the most out of the networking platform. 

 

1-2-1 Meeting Scheduler Guide

 

 

Still got questions? Join our drop-in sessions 

20 of April at 11:00 CET: Add to your calendar now!

21 of April at 11:00 CET: Add to your calendar now!

 

How to access and edit your profile

We have prepared several short videos to help answer your questions. We hope the videos will make your experience easier and light up your way in the online world.

Navigating the Matchmaking website

In this short video we'll show you how to navigate 1:1 networking platform such as where to find your meeting requests, how to personalise your agenda and connect to your 1:1 meetings.

How to schedule 1:1 meetings

You can access the networking area through the event website. We explain you in the video how to log in, search & filter through event registrant and schedule your 1:1 meetings. Make sure to check the networking platform regularly to confirm your meeting requests and answer to your messages.

Booking meetings for online participants

In this video we'll show you how to book & join online 1:1 meetings in the networking platform.                                                                                                                                                       

If you have a question but cannot find it above, please feel free to contact eithealthmatchmaking@eithealth.eu